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Michigan Millers Mutual Auto Insurance Company Profile
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The Michigan Millers Mutual Insurance company was founded in 1881 by a group of insurance salesmen who were unhappy with their own insurance providers. The 5 partners founded their company based on what they wanted and believed others would want in their insurance company. The main areas of focus were on customer service and speed. Every founder had complaints that the wait for claims to be processed or reviewed, as well as the approval protocol for new customers and policy was simply too long and inefficient. To combat this in their company the Michigan Millers not only hired more employees than rival companies, but also instituted a training program with a large emphasis on treating the customers respectfully. Years later, the company has grown and now serves Americans in 29 states. They are continually praised for excellence in customer service. In addition Michigan Millers Mutual processes over 100 million dollars in gross premiums per year.

Quick Facts for Michigan Millers Mutual Car Insurance

  • Founded : 1881
  • HQ : Lansing, Michigan, USA
  • Auto Insurance : YES
  • Health Insurance : NO
  • Life Insurance : NO
  • Fortune 500 : NO
  • **S&P Best Financial Strength : B++
  • **S&P Best Credit Strength : B++
  • *A&M Best Rating : BBB
  • ***J.D. Power Pricing Rating : N/R
  • J.D. Power Billing and Payment Rating : N/R
  • J.D. Power Policy Offerings Rating : N/R
  • J.D. Power Contacting Insurer Rating : N/R
  • J.D. Power Overall Satisfaction Rating : N/R
  • Customers Completely Satisfied % : N/R