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21st Century Auto Insurance Company Profile
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21st Century insurance was founded in 1928 and is now the 3rd largest auto insurer in the United States. Originally 21st Century was known as 20th Century insurance when it was founded in 1928. The company became successful due to their strict business processes and underwriting. In addition their process of expediting their claims services had a very positive effect. To expand the company, the insurer used individual agencies across the United States to offer their coverage and policies. Eventually this practice paid off and 21st Century became a very profitable insurer. AIG purchased controlling stock in 2005, but in 2009 AIG sold them to Farmer's Insurance Company, and it is now Farmers' largest subsidiary. They are often famous for offering multiple discounts for a variety of consumers. Most notably, their good student discount is one which many insurance companies now offer because of the success 21st enjoyed because of it. 21st Century employs over 25,000 people and serves over 20 million people nationwide and processes over 2 billion dollars in gross premiums per year.

Quick Facts for 21st Century Car Insurance

  • Founded : 1928
  • HQ : Wilmington, Delaware, USA
  • Auto Insurance : YES
  • Health Insurance : NO
  • Life Insurance : NO
  • Fortune 500 : NO
  • **S&P Best Financial Strength : BBB
  • **S&P Best Credit Strength : BBB
  • *A&M Best Rating : A
  • ***J.D. Power Pricing Rating :
  • J.D. Power Billing and Payment Rating :
  • J.D. Power Policy Offerings Rating :
  • J.D. Power Contacting Insurer Rating :
  • J.D. Power Overall Satisfaction Rating :
  • Customers Completely Satisfied % : 52%